Prestige Portraits - Carmel, Indiana

Seth H.

The quality of the photos are worth the price the packages offered are high but the amount of sizes and poses offered are worth it

Charlonda B.

We recently went for senior pictures. Our photographer was so nice and beyond professional. He learned and called us by name during my son's picture and talked to us like he'd known us for years. He was also so kind and helped my son feel comfortable, and even let my son take pics that showcased his personality. The environment was great, the people were great! Thank you for making our experience wonderful!

Matt B.

I had my son's graduation photo taken there. My son's hair apparently needed a bit combing. However, they didn't tell us that. We saw it in the proofs. They probably did it on purpose to upsell us their premium touch. Their package prices are very high and come with 40-50 pocket-size photos and only a couple of 5x7 or 8x10. Why would anyone need that many pocket-size photos? Their a-la cart prices are even less reasonable. A single 5x7 is $85 with shipping. Really? They seem to take advantage of people's excitement with graduations or other special occasions by charging crazy high prices.

paige C.

EXTREMELY OVERPRICED!!!! I was so excited to get my senior pictures done. I got ready and even went through the effort of making an outfit change halfway through my session. Turns out, for a single pose it’s $169, and the prices continue going up to $529. It’s incredibly sad. A majority of students at my school are not wealthy whatsoever, I have absolutely no idea why my school uses them. Will not be buying, and you shouldn’t either. The pictures were amazing, but it’s just sad that the prices are so high. It’s quite the tease. Not worth it. I’m not even sure if i’ll get a copy of my yearbook photo…

Indy C.

Took pictures and studio and atmosphere is good, so one star for that.
Looks like they lost he pictures. No communication from them for 4 weeks. Calls go to a call center, where they have no idea. Looks like a scam.

Brenda M.

Could not find an appointment for my son's senior picture through their website. I finally received an email and the representative gave me a date but within 24 hours told me it also was booked. I will find another photographer who values my business and wants my money.

Ari S.

I have been waiting over a month for my proofs which were supposed to arrive by email within 3 days. they said they were unable to resend the email which never ended up in my inbox or spam. I never received proofs by mail so they said they resent them which I still haven't received. I will likely not have the photos in time for medical school graduation and possibly not for residency applications so now I'm in kind of a bind where I need to find another photographer last minute.

I asked if I could come into the office to resolve this multiple times to which they gave me a hard no and said such things are simply not possible. Unbelievable

Stephanie L.

Terrible customer service - placed an order for my daughter's senior portraits back in April and still have not received. Called once in May and was told due to Covid they were behind after waiting to talk to someone for 45 minutes then in Early June spent 57 minutes on h old for them to tell me oops there was a problem with the order that we didn't notify you of. Begged for them to please rush the product since they acknowledged they messed up and I still have nothing. Of course you can't shop with anyone else since they own the proofs from the college. Ridiculous. Poor service and zero results.