Park Avenue Photo

Park Avenue provided excellent service. I was researching the purchase of a Canon T7i. They had a great price on a new camera body which is all I needed as I own compatible lenses. I placed the order online. I received a telephone call to answer my questions and assist with the correct spare battery needed. The order was filled quickly and correctly with a follow up to see how I liked the camera and to answer any questions.

This level of customer support is very rare! Less than a week before Christmas, I bought a Nikon D7500 camera body on line from Park Ave. It was expected to arrive before my Dec 29 trip, but with the holiday...I was a bit nervous. On Dec 22, I got a call from Park Ave ...just confirming my order and making sure I had all the other parts I needed (Did I have lenses that would fit? Do you have a compatible memory card? What questions do you have? etc.) I was in awe of the customer support at such a busy time of year! My camera body arrived on Dec 24... days ahead of schedule, and over Christmas. I called on Dec 26 about getting a back up battery, which they sent me priority mail without charge (because I bought the camera from them) and had it the day before my trip. I now have beautiful pictures of the Galapagos Islands, a camera I love, and a camera store I will be depending on for my future photo needs.

They had the best price on the Canon camera body I needed and they followed up to suggest exactly the right second battery. I planned to get that battery elsewhere but they called me personally and gave a much better deal and I was blown away. Usually an online retailer is voiceless. These fine folks called me twice now with information I needed and I never felt like they were just trying to up sell me. If you take photography seriously, you NEED a second battery and they knew that.

Park Avenue Photo has been absolutely wonderful! Their customer service has been the best I have ever worked with! When I had accidentally ordered an international version, they called me to confirm with me in case it was an accident! They quickly resolved it and got me the US version and even upgraded me to next day delivery for free! Best of all everything I ordered has been working flawlessly! Sweet people, great company, will absolutely be doing my future business with them!

Recently bought my Canon 5D Mk IV from Park Avenue, had a great experience overall. They had a great deal on a gray market version I was interested in, ended up going with a US market one for a minimal difference. Customer service was professional and courteous on the phone and my camera arrived quickly. Would definitely buy from PA again based on this experience!

I purchased a full frame canon and a couple prime lenses from Park Avenue Photo and everything arrived in order. Right after I placed my purchase online, I received a confirmation phone call from the store to confirm my purchase and ensure they had my order correct. I had accidentally ordered the international version of the body and they talked me through the differences of the version and the US version. They sales staff was very helpful and knowledgable!

Awesome company, I ordered my canon g7x mark iii with Anthony, he's very friendly and professional about the product. The wait time on customer service or sales rep is really quick, everything feels more down to the earth, making my purchase experience more comfortable. I will definitely check them out for my future purchases.

We had a great experience with Park Ave Studios from start to end! Alan did our engagement shoot and kept us laughing the whole time! The day of the wedding, Brian and Erica were on time, upbeat, and did an overall fantastic job getting the shots we wanted and capturing our wedding day on the hottest day of the summer! After the wedding, Kim at the studio was extremely helpful with reviewing our photos with us, including setting up thank yous, album designs, and prints!